What are the available shipping modes and charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT, etc., or post upon request from clients.
Do you hold international quality certifications?
Yes, we have obtained ISO 13485 and CE approvals for our production systems and products.
What is the minimum order quantity (MOQ)?
We generally expect minimum orders to be at least US$500. However, we provide smaller sample orders for initial market testing.
Can I purchase items not shown in the current catalogue?
Yes, you can send us pictures or samples of similar products, and we will assist with the procurement, though delivery may take slightly longer.
What are the standard terms of payment?
Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. We accept T/T, L/C, Western Union, and PayPal.
Do you provide after-sale services?
Yes, we provide return and replacement services to ensure product quality and customer satisfaction.