Frequently Asked Questions
What is your payment method?
We accept T/T, Western Union, Money Gram, and PayPal.
What are your terms of delivery?
We offer shipping via DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it is about one week if the goods are in stock. For items not in stock, it takes 15-30 days depending on the order quantity.
Does your product have a warranty period?
Yes, we provide a 1-year warranty. Note that wearing parts like drill bits and screwdrivers are excluded.
What is your Minimum Order Quantity (MOQ)?
Our MOQ is 1 piece, making it convenient for clinical trials or small scale requirements.
Do you accept OEM services?
Yes, OEM service is accepted. We can customize production based on your specific orthopedic requirements.