Frequently Asked Questions
1. What are the benefits of the jade rollers compared to standard plastic ones?
Jade rollers provide a unique kneading sensation that is both soothing and invigorating. The natural properties of jade help in maintaining a consistent temperature and providing a more professional, technician-like massage experience.
2. Can the heating function be controlled independently?
Yes, the device features a handy integrated control that allows you to choose between a standard massage or a massage combined with soothing heat therapy.
3. Is this massager suitable for use on parts of the body other than the neck?
Absolutely. The ergonomic design is versatile and can be used effectively to target muscle tension in the shoulders, back, and other areas requiring relief.
4. How do I maintain and clean the massager?
The outer material is made of elaborate PU leather, which is durable and very easy to clean. Simply wipe it down with a damp cloth after use to keep it in top condition.
5. What is the power requirement for this device?
The massager is designed for global compatibility, supporting a rating input voltage of AC100~240V at 50Hz~60Hz, with a low power consumption of less than 36W.
6. Is the vibration frequency adjustable?
Yes, the device allows for changing the vibration frequency to suit different comfort levels and massage intensities.