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Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for sample preparation. Lead times for mass production will be confirmed upon order.
Can you accept customized requests?
Yes, we have a complete design and drawing department along with CNC machines to provide high-precision customized services.
How do you ship the goods and how long does it take?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for your customs clearance needs.
Is it possible to print my own logo?
Yes, please inform us formally before our production begins so we can accommodate your requirements.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products to ensure quality and customer satisfaction.
Tandir Orthopedic Implants
