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Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for sample preparation; lead times for mass production will be confirmed based on order volume.
Do you accept customized orders?
Yes, we have a complete design department and CNC machining capabilities to provide high-precision customized services.
How do you ship the goods and how long does it take?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for customs clearance.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products to ensure long-term reliability.
Can you print my logo on the products?
Yes. Please inform us formally before production so we can incorporate your logo into the manufacturing process.
Tandir Orthopedic Implants
