What are the available shipping modes and charges?
Orders are typically dispatched via courier or postal services based on client requirements. Shipping charges depend on volume and destination.
Do your products hold international quality certifications?
Yes, we operate under ISO 9001 and EN ISO 13485 quality systems. Many of our orthopedic products carry the CE mark.
What is the minimum order requirement?
Standard minimum orders start at US$1,000. However, we support smaller sample orders for initial market testing upon request.
Can you provide products not listed in the standard catalog?
Yes, we can supply similar items based on provided pictures or samples. Please note that customized items may require a longer lead time.
Is the inventory updated regularly?
We maintain stock for most listed products with monthly production cycles. Please contact our sales team for real-time inventory availability.
What is the standard delivery timeframe?
Standard delivery is approximately 15 days, depending on the order size and current production scheduling.