Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we have obtained ISO13485 system certification and CE certification. Some products have also been registered with the FDA 510k.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be at least US$500. However, we understand clients may need smaller sample orders initially to test the market. We can offer free samples, but the freight cost is not included.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this may take a little longer for delivery.
Do you have stock for listed products, or they are newly produced?
Generally, we maintain stock for every listed product, which are produced monthly. Please consult our sales team for accurate real-time inventory information.
What are your terms of payment?
For payments <= 800USD, 100% in advance. For payments > 800USD, 30% T/T in advance, with the balance due before shipment. We accept L/C, T/T, Western Union, and PayPal.