1 What are the shipping modes and charges?
Normally, products are sent through couriers like DHL, FEDEX, UPS, TNT, or via post upon client request. Charges depend on weight and destination.
2 Do you have ISO and CE approvals?
Yes, we have obtained ISO13485 system certification and CE certification. Some products are also registered with FDA 510k.
3 What is the minimum order quantity (MOQ)?
We generally expect minimum orders to be at least US$500. However, smaller sample orders are accepted for initial market testing.
4 Can I order products not shown in the catalogue?
Yes, if you provide pictures or samples of similar products, we can accommodate the request, though delivery may take longer.
5 Are the products in stock or newly produced?
Generally, we maintain stock for listed products produced monthly. We recommend checking with our sales team for real-time inventory information.
6 What are your payment terms?
For payments ≤ 800 USD, 100% in advance. For > 800 USD, 30% T/T in advance and balance before shipment. We accept L/C, T/T, Western Union, and PayPal.